About Us


Our Services

Automotive Consultants

Providers of Engineering Contractors and Services


About Us

  • Chartsign Ltd was founded in 1985 to provide Engineering Services to the Automotive Industry, initially to Rover Group.  Although the first contract was in engine design at Longbridge,  Chartsign  started to specialise in Wiring Harness design. This soon extended to all aspects of Vehicle Electrics and Electronics. We were involved at the concept stage of Rover Group’s Testbook diagnostic tool, writing the first body electric diagnostic to be used in production.                                                                                                
  • Chartsign initiated the idea of ‘cradle to grave’ system circuit diagrams – using the circuit diagrams used by the engineers as the service publications, thus eliminating the need for the technical publication department to have the engineering circuits redrawn in a format to suit the workshop technicians. This also means that late changes close to Job1 are incorporated into the customer support information.                                                                                  
  • With the advent 3D CAD modelling for harness design and component packaging Chartsign began supplying engineering resource to match these skills. As new technologies have evolved Chartsign has kept pace with these developments, providing high calibre specialist engineers to OEMs and their suppliers.                      

  • Chartsign’s goal has always been to improve and enhance the  technical excellence of its employees and associates and to expand the range and quality of its services. Not only do we meet the needs of every client, but we seek continually to exceed expectations.                                                                                               

Contact Us

Chartsign Ltd

The Office, 21 Cross Road , Alcester, Warwickshire, B49 5EX, United Kingdom

+44 (0)1789 777423


Monday - Friday: 8am - 8pm

Saturday - Sunday: 10am - 6pm

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Privacy Policy

Company : Chartsign Ltd (“the Company”)

Registered in England and Wales Company number: 01927705

Policy Name: Information Security and Data Protection

Date: 25th May 2018

Version: 01

The General Data Protection Regulations 2018 – GDPR:

The Company processes personal data in relation to its own

staff, training delegates and individual client contacts –

therefore it is a “data processor” for the purposes of the General

Data Protection Regulations 2018.

The Company holds personal data on individuals (“data

subjects”) for the following:

• Accounts and records (legal and contractors)

• Design, delivery of purchase orders

The General Data Protection Regulations data principles:

The General Data Protection Regulations 2018 requires the

Company as data processor to process data in accordance with

the principles of data protection. Article 5 of the GDPR requires

that personal data shall be:

1. processed lawfully, fairly and in a transparent manner in

relation to individuals;

2. collected for specified, explicit and legitimate purposes and

not further processed in a manner that is incompatible with

those purposes; further processing for archiving purposes

in the public interest, scientific or historical research

purposes or statistical purposes shall not be considered to

be incompatible with the initial purposes;

3. adequate, relevant and limited to what is necessary in

relation to the purposes for which they are processed;

4. accurate and, where necessary, kept up to date; every

reasonable step must be taken to ensure that personal

data that is inaccurate, having regard to the purposes for

which they are processed, is erased or rectified without


5. kept in a form which permits identification of data subjects

for no longer than is necessary for the purposes for which

the personal data are processed; personal data may be

stored for longer periods insofar as the personal data will

be processed solely for archiving purposes in the public

interest, scientific or historical research purposes or

statistical purposes subject to implementation of the

appropriate technical and organisational measures

required by the GDPR in order to safeguard the rights and

freedoms of individuals; and

6. processed in a manner that ensures appropriate security of

the personal data, including protection against

unauthorised or unlawful processing and against

accidental loss, destruction or damage, using appropriate

technical or organisational measures.

“Personal data” means, any information relating to an

identifiable person who can be directly or indirectly identified in

particular by reference to an identifier.

“Processing” means obtaining, recording or holding the data or

carrying out any operation or set of operations on the data. It

includes organising, adapting and amending the data, retrieval,

consultation and use of the data, disclosing and erasure or

destruction of the data. It is difficult to envisage any activity

involving data, which does not amount to processing. It applies

to any processing that is carried out on computer including any

type of computer however described, mainframe, desktop,

laptop, iPad, Blackberry ® or other mobile device.

Personal data should be reviewed on a regular basis to ensure

that it is accurate, relevant and up to date and those people

listed in the Appendix shall be responsible for doing this.

Sensitive personal data:

Article 9 of the GDPR refers to sensitive personal data as

“special categories of personal data”. The special categories

specifically include genetic data, and biometric data where

processed to uniquely identify an individual.

Personal data in respect of the following is “sensitive personal

data” and will not be gathered by the company unless in

specific circumstances and not without prior consent. Any

information held on any of these matters WILL NOT be passed

on to any third party.

• Any offence committed or alleged to be committed by


• Proceedings in relation to any offence and any sentence


• Physical or mental health or condition.

• Racial or ethnic origins.

• Sexual life.

• Political opinions.

• Religious beliefs or beliefs of a similar nature.

• Whether someone is a member of a trade union.

Information security:

From a security point of view, only those staff listed in the

Appendix are permitted to add, amend or delete personal data

from the Company’s database(s) (“database” includes paper

records or records stored electronically). However all staff are

responsible for notifying those listed where information is known

to be old, inaccurate or out of date. In addition all employees

should ensure that adequate security measures are in place.

For example:

• Computer screens should not be left open by individuals

who have access to personal data.

• Passwords should not be disclosed.

• Email should be used with care.

• Personnel files and other personal data should be stored in

a place in which any unauthorised attempts to access them

will be noticed. They should not be removed from their

usual place of storage without good reason.

• Personnel files should always be locked away when not in

use and when in use should not be left unattended.

• Any breaches of security should be treated as a

disciplinary issue.

• Care should be taken when sending personal data in

internal or external mail.

• Destroying or disposing of personal data counts as

processing. Therefore care should be taken in the disposal

of any personal data to ensure that it is appropriate. Such

material should be shredded or stored as confidential

waste awaiting safe destruction.

It should be remembered that the incorrect processing of

personal data e.g. sending an individual’s details to the wrong

person, allowing unauthorised persons access to personal data,

or sending information out for purposes for which the individual

did not give their consent, may give rise to a breach of contract

and/or negligence leading to a claim against the Company for

damages from an employee, work-seeker or client contact. A

failure to observe the contents of this policy will be treated as a

disciplinary offence.

Subject access requests:

Under the GDPR, individuals will have the right to obtain:

• confirmation that their data is being processed;

• access to their personal data; and

• other supplementary information – this largely corresponds

to the information that should be provided in a privacy

notice (see Article 15)


The company will provide a copy of the information free of


However, the company may also charge a reasonable fee to

comply with requests for further copies of the same information,

though there will be no charge for all subsequent access


Any fee will be based on the administrative cost of providing the



Information will be provided without delay and at the latest

within one month of receipt.

Where requests are complex or numerous the period of

compliance will be extended by a further two months. If this is

the case, the individual will be informed within one month of the

receipt of the request with an explanation of why the extension

is necessary


List names of those responsible for adding, amending or

deleting data; and responsible for responding to subject access


Douglas Gordon (Data Controller); Joy Gordon, Claire Gordon

(Data Processors)

Chartsign Limited

The Office

21 Cross Road



B49 5EX

email: joy@chartsign.co.uk

T: +44(0) 1789 777243